Lab Luxembourg S.A. is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Privacy Statement applies to the Lab Luxembourg S.A.’s Website and governs data collection and usage. It explains how Lab Luxembourg S.A. collects, uses and processes your personal data with regard to your relationship with Lab Luxembourg S.A. in accordance with applicable data privacy laws and regulations, which include the General Data Protection Regulation 2016/679 (GDPR) which is applicable as of 25th May 2018.
By using the Lab Luxembourg S.A.’s website, you consent to the data practices described in this statement.
Collection of your Personal Information
When you visit our Website, make an inquiry or request more information, by filling out our contact form, Lab Luxembourg S.A. may ask you to provide some personally identifiable information, such as your e-mail address, name, work address or telephone number. Lab Luxembourg S.A. also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favourites.
There is also information about your computer hardware and software that is automatically collected by Lab Luxembourg S.A. This information can include your IP address, browser type, domain names, access times and referring Website addresses. This information is used by Lab Luxembourg S.A. for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the Lab Luxembourg S.A.’s Website.
Data collected is transferred only to the following recipients: Internal employees
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Lab Luxembourg S.A. public message boards, this information may be collected and used by others. Note: Lab Luxembourg S.A. does not read any of your private online communications. Moreover, Lab Luxembourg S.A. controls the ways your personal data are collected and the purposes for which we use your personal data for the purposes of the GDPR.
Lab Luxembourg S.A. encourages you to review the privacy statements of Websites you choose to link to from Lab Luxembourg S.A. so that you can understand how those Websites collect, use and share your information. Lab Luxembourg S.A. is not responsible for the privacy statements or other content on Websites outside of the Lab Luxembourg S.A. and Lab Luxembourg S.A.’s family of Websites.
Use of your Personal Information
Lab Luxembourg S.A. collects and uses your personal information to operate the Lab Luxembourg S.A. Website and deliver the services you have requested. Lab Luxembourg S.A. also uses your personally identifiable information to inform you of other products or services available from Lab Luxembourg S.A. and its affiliates. Lab Luxembourg S.A. may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Lab Luxembourg S.A. does not sell, rent or lease its customer lists to third parties. Lab Luxembourg S.A. may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Lab Luxembourg S.A. may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to data storage, data management, disaster recovery and document archiving, and they are required to maintain the confidentiality of your information.
Lab Luxembourg S.A. does not use or disclose sensitive personal information without your explicit consent.
Lab Luxembourg S.A. keeps anonymous track of the Websites and pages our customers visit within data storage, data management, disaster recovery and document archiving, in order to determine what Lab Luxembourg S.A. services are the most popular. This data is used to deliver customized content and advertising within Lab Luxembourg S.A. to customers whose behaviour indicates that they are interested in a particular subject area.
Lab Luxembourg S.A. websites will disclose your personal information, without notice, only if required by law or in the good faith belief (for the proper functioning of the website) that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Lab Luxembourg S.A. or the site; (b) protect and defend the rights or property of Lab Luxembourg S.A.; and, (c) act under exigent circumstances to protect the personal safety of users of data storage, data management, disaster recovery and document archiving, or the public.
Your rights*
As a natural person, you have certain rights concerning your personal data under GDPR as mentioned below, and can exercise them by contacting us :
- Right to information. Lab Luxembourg S.A. may not have your current details and thus cannot contact you conveniently and in confidentiality. You will find at any time updated information on Labgroup’s processing of your data here or by contacting Labgroup.
- Access right. You have the right to access your personal data. Lab Luxembourg S.A. processes a large quantity of information, and can thus request, in certain cases and in accordance with GDPR, that before the information is delivered, you specify the information or processing activities to which your request relates.
- Right to rectification. You can ask Lab Luxembourg S.A. to rectify, correct or update inaccurate and/or incorrect data.
- Right to object to commercial prospection processing. You can ask Lab Luxembourg S.A. at any time to discontinue the processing of your data for commercial prospection purposes.
- Other rights. In certain limited cases (in which case Lab Luxembourg S.A. will first analyse whether the conditions for the exercise of such rights are fulfilled, in line with GDPR), you may object to, or request the limitation of, the processing of your personal data, or request the erasure or portability of your personal data. You should note that the law authorizes Lab Luxembourg S.A. to retain and continue processing certain personal data, even where you have exercised your rights to object or erasure or -if applicable- withdraw your consent: this is the case in particular where Lab Luxembourg S.A. has legitimate and compelling reasons for continuing the processing, such as compliance with applicable law. Finally, you can contact the Luxembourg data protection authority (Commission nationale pour la protection des données) to introduce a claim.
* You can exercise your rights by contacting dataprivacy@labgroup.com
Use of Cookies
The www.labgroup.com website uses “cookies” to help you personalise your online experience.
During your visit on the Website of Lab Luxembourg S.A., a banner appears at the bottom of the screen informing you of the use of cookies when browsing the website. It is up to you to choose between accepting or refusing the use of cookies depending on the purpose pursued by each cookie.
A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Webserver that you have returned to a specific page. For example, if you personalise Lab Luxembourg S.A. pages, or register with Lab Luxembourg S.A. site or services, a cookie helps Lab Luxembourg S.A. to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Lab Luxembourg S.A. Web site, the information you previously provided can be retrieved, so you can easily use the Lab Luxembourg S.A. features that you customised.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Lab Luxembourg S.A. services or Websites you visit.
To learn more about the types of cookies and similar technologies we use, why and how you can control these technologies, we invite you to read our Cookie Policy
Security of your Personal Information
Lab Luxembourg S.A. secures your personal information from unauthorised access, use or disclosure. Lab Luxembourg S.A. secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Changes to this Statement
Lab Luxembourg S.A. will occasionally update this Privacy Statement to reflect company and customer feedback. Lab Luxembourg S.A. encourages you to periodically review this Statement to be informed on how Lab Luxembourg S.A. is protecting your information.
Contact Information
Lab Luxembourg S.A. welcomes your comments regarding this Privacy Statement. If you believe that Lab Luxembourg S.A. has not adhered to this Statement, please contact dataprivacy@labgroup.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.