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February 16 – Global Information Governance Day 2017



Today is the Global Information Governance Day! #GIGD occurs on the third Thursday in February and was established to raise the awareness of information governance.


IG is the activities and technologies that organisations employ to maximise the value of their information while minimising associated risks and costs.

IG is a holistic approach to managing corporate information by implementing processes, roles, controls and metrics that treat information as a valuable business asset:

  • to make information assets available to those who need it
  • to provide employees with data they can trust and easily access while making business decisions
  • to reduce the legal risks associated with unmanaged or inconsistently managed information

The information governance, after a preliminary analysis, results in a classification of different value levels of your information. The outcome of this classification is the identification of your information with engaging/probative/legal value. (for instance business contracts, policies…)

Breaking news on information governance in Europe – Trusted service provider for legal documents Labgroup first PSDC to be certified – #Archiving2.0

Since three millennia, the archiving of the writings is inseparable from its paper support. However, technological advances make it possible to perform native electronic records and to dematerialise paper documents.

The European regulation eIDAS (Electronic Identification and Trust Services) 910/2014, which has been fully implemented since the 1st of July 2016, has clearly demonstrated the willingness of member states to consider these technological advances and democratise digitisation by:

  • enhancing the security of electronic exchanges;
  • recognizing the universal value of the electronic signature;
  • granting the legal value to a digital document.

In Luxembourg the legal framework anticipates and supports this democratisation of the digitisation. The law of 25th of July 2015 on electronic archiving recognises the probative value of electronic copies of paper documents produced by a PSDC (Provider of Digitisation and Conservation Services) certified company to respect all the conditions of strict fidelity to the original and, moreover, presumption of conformity with the original.

As being the first company which is certified PSDC-DC in Luxembourg, Labgroup is certified as:

  • Provider of Digitisation Services, in other words Labgroup is empowered to create legal electronic copies of paper documents;
  • Provider of Conservation Services, which guarantees the integrity, confidentiality and persistence of electronic archives throughout their retention period.

What is the value of the PSDC status abroad? While Luxembourg has been a precursor with this new law, other countries have also embarked on the path of digital transformation by introducing an attractive legal regime for electronic archiving. However, no other country engages the state through the certification of service providers, such as the PSDC status in Luxembourg.

By archiving in Luxembourg, companies in Belgium or France could therefore both exploit their national legislation and benefit from the guarantees offered by the PSDC status.

Do you want to learn more about information governance or electronic archiving?

Do you need further information on legal electronic archiving, project or risk management to efficiently implement your digital transformation project? We offer dedicated and tailored intra-company trainings to help you implementing your electronic archiving project!

Contact us now for further information by sending a mail to

Subject 2016 – Issues retrieving your documents

Subject 2015 – Benefits of information governance

Attachment: Consulter l’article en Français

Happy New Year and Happy Holidays

Happy New Year Card 2016

Cloud based Applications – Seven Compelling Benefits, by Corelynx INC

Discover the newest article about “Cloud based Applications – Seven Compelling Benefits” by Paul Anderson, Corelynx INC. 

The worldwide cloud computing market is expected to reach the milestone figure of $19.5 billion by 2016. That is approximately 36% compound annual growth rate.
– Forbes

Given this rapid growth in cloud computing, it becomes essential to learn what are the main factors that are driving the popularity of cloud based applications and cloud based software companies. Cloud based applications bring several benefits over to a business.

Here are the 7 top benefits:

1. Improved Security

The beginning of cloud computing trend saw data security as one of its major loopholes. Consequent of which, both large enterprises and small and medium-sized businesses were skeptical of using cloud based applications and chose to rather stick with server-based programs. However, as cloud computing evolved, the loophole of data security got accurately filled up.

Today by all means, cloud based applications are equally secure because of the huge amounts of money that cloud providers invest into securing their site-specific infrastructure. This averts any kind of loss, illegal procurement or other damage to data stored in the cloud. So unlike locally-hosted software that is always vulnerable to virus, data loss, identity theft, intellectual property theft and so on, cloud based applications face none of these. …

For further information, we invite you to read the full article 

Copyright 2016 © Corelynx INC.

Journée Internationale des Archives / International Archives Day

Aujourd’hui c’est la journée internationale des Archives !

Une occasion de remercier ceux qui facilitent nos recherches et échanges d’information….

 An opportunity to thank the ones that ease our researches and information exchanges… Today is the International Archives Day! 

Cette journée internationale place les archives au centre de l’attention en démontrant qu’une bonne organisation de la circulation des archives pendant leur cycle de vie est importante.

This international day puts the focus on the archives by highlighting that well-established organisation of the archive(s) flow during their whole lifecycle is important

  9 juin


Les archives sont des documents de différents types, de différents supports et de différentes périodes qui découlent de l’activité des organisations. Outil de bonne gestion et de gouvernance, elles sont conservées comme preuve ou témoignage du passé. Elles fournissent à la fois des preuves, des explications et des justifications aux actions et aux décisions passées et constituent des bases pour celles du futur.

L’optimisation de l’utilisation et la conservation de vos archives permettent d’améliorer votre efficacité et de rester « compliant » à tous les niveaux de votre activité quotidienne. Perçues comme un challenge pour les organisations, les archives représentent une plus-value.

Archives are documents of different types, age or support that are produced by an organization as part of an activity. Defined as being a management and governance tool for businesses, archives are witnesses of past events. They provide evidence, explanation and justification both for past actions and current decisions.
The optimization of the day to day use as well as the retention schedule of your archives improve your efficiency and enable to stay compliant. Mostly considered as a burden rather than an asset, archives represent an added value to your business.


Cette nouvelle loi reconnaît la valeur probante des copies électroniques de documents papier, dont elle autorise donc la destruction, et instaure le statut de PSDC (Prestataire de Services de Dématérialisation ou de Conservation). Les archives électroniques créées et conservées par une entreprise certifiée PSDC, bénéficient de la valeur légale d’original”.

This new law acknowledges the probative value of electronic copies of paper documents that therefore allows their destruction, and creates the PSDC status (Dematerialisation and Archiving Service Provider). The electronic archives, created and maintained by a certified company, benefit from the same legal value as the original document.

Plus d’informations ici


La théorie des trois âges des archives est une notion fondamentale de la gestion du cycle de vie des archives. Chaque archive depuis sa création jusqu’à la détermination de son sort final (destruction ou conservation) traverse ces périodes : les archives courantes, les archives intermédiaires et les archives définitives.

The Three Ages Theory is a fundamental notion enabling the management of the lifecycle of archives. Every archive from its creation to determination of its end (destruction or retention) goes through those periods:  active, semi-active, inactive.

La gestion des archives courantes et intermédiaires :

  • Optimisation de la circulation des archives,
  • Organisation des procédures de recherche et de mise à disposition,
  • Gestion des accès et de l’authenticité,
  • Sécurisation de la destruction

La gestion des archives définitives :

  • Décrire les archives et les fonds selon des normes archivistiques,
  • Assurer la conservation à long terme pour les archives sur support physique et électronique,
  • Gérer la confidentialité et la communicabilité.

Manage their active and intermediate archives:

  • Optimization of the information’s circulation,
  • Organization of the searching and display of procedures,
  • Management of the access and authenticity,
  • Secured destruction,

Manage definitive archives:

  • To describe archives and funds according to archival standards,
  • Assure long term preservation both paper and electronic,
  • Transparency and confidentiality.


9 juin 3

Plus d’informations ici


9 juin 4

Plus d’informations ici

Copyright © 2016 Lab Luxembourg SA, All rights reserved.

Executives Say Less Than 10 Percent of Business Processes will Rely on Paper by 2018, Xerox study

Xerox study shows the digital enterprise is on the horizon but there’s more talk than action. (survey of 600 IT decision-makers in large North American and Western European organisations.)

The “Digitisation at Work” report from Xerox shows the move from paper to digital processes is nearly upon us but many survey respondents admit they may not be ready for it.

The report found broad concern over paper-based processes, with cost (42 percent) and security (42 percent) cited as primary issues. Survey respondents predicted an average of only nine percent of key business operation processes will run on paper in the next two years.

For further information about the study, we invite you to download the press release.

February 18: Global Information Governance Day



Do you know that Information Governance could improve your experience?
Today is the Global Information Governance Day! The international holiday that occurs on the third Thursday in February to raise the awareness of information governance.


Savez-vous que la gouvernance de l’information peut améliorer votre expérience ?
Aujourd’hui est la journée internationale de la gouvernance de l’information ! Cet événement a lieu chaque troisième jeudi de février afin de sensibiliser sur la gouvernance de l’information.

IG is specification of an accountability framework and the enforcement of desirable behaviour in the valuation, creation, use, archiving, and deletion of corporate information. In a nutshell, IG involves policies and processes that make it possible to use information more efficiently and effectively


GI est la spécification du cadre de responsabilisation et l’application de bonnes pratiques dans la valorisation, la création, l’utilisation, l’archivage ainsi que dans la destruction des informations d’entreprise. En un mot, GI implique des politiques et des processus permettant d’utiliser l’information de la manière la plus efficace.



> 5% of an organization’s revenues are spent creating, managing & distributing documents
> 60% of employee time is spent working with documents
> 85% of business documents are in paper form
> The average document is printed 5x
> 90% of a business’s information is in documents

> 5% du chiffre d’affaires d’une organisation sont dépensés pour la création, la gestion et la distribution des documents
> 60% du temps des employés est passé à travailler avec des documents
> 85% des documents des entreprises sont sous forme papier
> Un document est imprimé en moyenne 5 fois
> 90 % de l’information d’une entreprise se retrouve dans ses documents

Source : The paperless office project & InfoGov Basics


› Attend the upcoming ILM Academy Training: – “Electronic archiving project management”, 18th of April 2016. A training organized by Labgroup in collaboration with the Luxembourg Institute of Science and Technology (LIST). Registrations for the next sessions are open now! Click here
› Check our website at to find interesting information and solutions on Information Governance (IG) and Information Lifecycle Management (ILM).
› Read about GIGD on the website of AIIM.


Assistez à la prochaine formation ILM Academy : – ” La gestion des projets de l’archivage électronique”, le 18 avril 2016. Une formation organisée par Labgroup en collaboration avec l’Institut Luxembourgeois de la Science et de la Technologie (LIST). Les inscriptions pour les prochaines sessions sont ouvertes ! Cliquez ici.
> Consultez notre site Web et trouvez des informations et des solutions sur la Gouvernance de l’Information (IG) et la gestion du cycle de vie (Information Lifecycle Management – ILM).
> En savoir plus sur la Gouvernance de l’Information sur le site de l’AIIM.









Greetings from the Labgroup team
and Happy IG day!

9, rue Henri Tudor
+352 350 222 1

Labgroup Helpdesk opening hours during the holiday season

Cher Client,

Nous tenons à vous informer que notre Helpdesk Labgroup fermera à 14h00, les journées du 24 et 31 décembre 2015. Cependant le service « on-call » 24h/7 restera opérationnel pour tous les clients affiliés à ce service. Si toutefois vous avez des demandes particulières pour les après-midi du 24 et 31 décembre, nous vous remercions de nous envoyer toutes vos requêtes avant le 24 et le 30 décembre respectivement.

Nous profitons de l’occasion pour vous souhaiter un joyeux Noël et une très heureuse année.

L’équipe Labgroup

Dear Customer,

We would like to inform you that on the 24th and 31st of December 2015, the Labgroup Helpdesk will be closing at 2 p.m.. For any urgent requests, we kindly ask you to contact us before the 24th or 30th of December respectively. Please note that our “on-call” service will be fully operational 24/7 during the holiday season for all customers who have subscribed to this service.

On behalf of all here at Labgroup, we wish you a very Happy Christmas and prosperous New Year.

Labgroup Team.

2-4, rue Edmond Reuter
L-5326 Contern

Labgroup Helpdesk

Luxembourg: +352 350 222 999
Dublin: +353 1 891 4005
Gibraltar: +350 2000 3299


International Archives Day

When talking about archives, several questions are asked by the public:

What does archive mean?

What is the role of an archivist?

What is the retention period of my archives?

How to manage electronic archives?

What to keep on paper?

Therefore, all around the world, professionals unite on the 9th of June to help you understand why it is important to manage and value your archives. This is an excellent opportunity to discover and understand or to get a more precise view/approach to our profession, and to get a closer look at a fascinating domain!

Labgroup as an active actor of the archival sector in Luxembourg celebrates this event.

Indeed archives have a central place within Labgroup in our day-to-day activities especially around management and long-term preservation of archives, whether physical media or electronic. Our activities also focus on organizing and the designing of archiving policies and procedures to assist you in defining your retention policy. This allows you to research, processes and optimize the availability of your archives in accordance with good practices, professional standards and regulations.

Greetings from the Labgroup team and Happy Archives Day!

Cargolux entrusts Labgroup with Document Management Services

In order to benefit from a secure archiving solution for the thousands of documents related to the maintenance of its aircraft, Cargolux has decided to outsource the process to Labgroup.

Key Points

Maintenance files for over 22 planes

Storage of over 1,000 archive boxes

Digitisation of over 50,000 documents

Providing 150 engineers with secure access to electronic files

Process approved by the Civil Aviation Authority